For most campuses a user's email address is a self-reported piece of data that is collected during the first login. Because this piece of data is self-reported it can sometimes be inaccurate due to user error (misspelling, typos, etc...). Therefore, an eligibility list based on email addresses can be less accurate than one based on usernames.
We advise that usernames be used as the primary option for eligibility lists, however if you don't have access to those lists or are using OpenID as your authentication method, the following tips will help make your email eligibility list as strong as possible.
1. Validate the list, using spreadsheet software, before uploading into the system by running searches to ensure that there are not duplicate emails or non .edu domains.
2. Run an All Users report from your site and glance at the campus email column. If there are obvious inaccuracies correct them by navigating to the user's profile area in the "Users" administration section and making the appropriate changes. Some inaccuracies may include:
- Misspelling of institution name
- Using .com or .org instead of .edu in the email domain
- Misspelling of .edu in the email domain
- Using an email alias provided by the school that does not match the convention on your eligibility list (@students.school.edu instead of @school.edu)
If you have questions about setting up an email based eligibility list please contact your campus support specialist at 716-270-0000